Skip to content

Privacy Policy

Last updated: 29/7/2026

This Privacy Policy explains how Quarrying & Machinery Imports NZ Limited, Taupō Scoria Limited and Seay Earthmovers Limited collect, use, store and share personal information when operating our businesses and websites.

“Personal information” has the meaning given in the New Zealand Privacy Act 2020.
“We”, “our” and “us” refer to the businesses listed above.

1. Scope: Who this policy covers

This policy applies to:

  • Customers and prospective customers.
  • People requesting products, quotations or services.
  • Suppliers, contractors and other business contacts.
  • Visitors to our websites and people who submit online forms.

Each business is responsible for the personal information it collects. Information may also be shared between the businesses where relevant to an enquiry, order, project or service.

2. The information we collect

a) Information you give us directly

This may include:

  • Your name, contact and business details.
  • Delivery, site and billing information.
  • Product, order and quotation details.
  • Machinery information, part numbers, measurements and photographs.
  • Project or service requirements.
  • Payment and account information.
  • Information included in forms, emails or other communications.

If you do not provide the information requested, we may be unable to provide a quotation, identify the correct product, process an order or deliver a service.

b) Information we collect automatically

We may collect usage and device information when you visit our websites, including pages viewed, referring websites, IP address, browser type and approximate location.

We use standard cookies, analytics and website security technologies.

c) Information from third parties

We may receive information from:

  • Someone making an enquiry or placing an order on your behalf.
  • Customers, suppliers, contractors or delivery providers.
  • Another business covered by this policy.
  • Publicly available sources or referrals.

Where required, we will take reasonable steps to let you know when personal information has been collected from another source.

3. How we use your information

We may use personal information to:

  • Respond to enquiries and prepare quotations.
  • Identify, supply and deliver products or parts.
  • Arrange earthmoving, aggregate and related services.
  • Manage orders, projects, payments and business records.
  • Communicate with customers, suppliers and contractors.
  • Improve our websites, products and services.
  • Meet legal, safety, security and operational requirements.

We only use personal information for the purpose it was collected, or for a related purpose permitted by law.

4. Marketing communications

Where you have opted in, or where otherwise permitted by law, we may send product information, business updates or other marketing communications.

You can unsubscribe at any time using the link in an email or by contacting us.

We may still contact you about an enquiry, quotation, order, account or active project.

5. Cookies and analytics

We use cookies and similar technologies to run our websites and understand how they are used. Technologies we may use include Google Analytics, Google Tag Manager and Google Ads. You can control cookies via your browser settings. Disabling some cookies may affect site functionality.

6. Sharing personal information

We may share personal information with:

  • QM Imports, Taupo Scoria Limited or Seay Earthmovers Limited where relevant.
  • Staff and contractors involved in providing products or services.
  • Suppliers, transport providers and other service providers.
  • Website, hosting, accounting and information technology providers.
  • Professional advisers or government agencies where required.
  • Other people or organisations you have authorised.

Some providers may store or process information outside New Zealand. We take reasonable steps to ensure personal information remains appropriately protected.

We do not sell personal information.

7. Storage and security

We store information on a mix of New Zealand‑based systems and reputable cloud services. We use reasonable safeguards such as access controls, password management, multi‑factor authentication and staff practice standards. No method is 100% secure; we work to prevent unauthorised access, use, modification or disclosure.

8. Retention

We keep personal information only as long as needed for the purposes set out in this policy or as required by law. Business and financial records are typically retained for at least 7 years to meet tax and record‑keeping obligations. We periodically review our holdings and securely delete information that is no longer required.

9. Your rights

You have the right to request access to the personal information we hold about you and to request correction if you think it is wrong. To exercise these rights, contact the Privacy Officer. We will respond as soon as reasonably practical, usually within 20 working days.

10. Third party links

Our websites may contain links to third-party websites or services.

We are not responsible for their privacy, security or content. We encourage you to review their privacy policies before providing personal information.

11. Contact us

If you have any questions about this Privacy Policy or how your information is handled, please contact us at enquiries@qmimports.nz